Privacy Information

When you visit our Site, we automatically collect certain information about your device. This includes:

  • Your web browser and IP address
  • Your time zone
  • Cookies and tracking technologies
  • Pages or products you view
  • How you interact with the Site
  • The website or search terms that referred you to us

We refer to this as Device Information.

We collect Device Information using:

  • Cookies: Small data files stored on your device. Disabling cookies may affect Site functionality.
  • Log files: Track actions on the Site, including IP address, browser type, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Used to monitor browsing behaviour.
  • Analytics tools (e.g., Google Analytics): Help us understand how customers use the Site.

When you make or attempt to make a purchase, we also collect Order Information, including:

  • Name
  • Billing and shipping addresses
  • Payment information (processed securely via Braintree or PayPal)
  • Email address
  • Phone number

If you sign up for our newsletter, we store your email address and use third‑party software to send marketing emails.

We use Order Information to:

  • Process and fulfil your orders
  • Arrange shipping and provide invoices/order confirmations
  • Communicate with you about your order
  • Screen for potential risk or fraud
  • Send marketing emails if you have opted in

We use Device Information to:

  • Monitor potential fraud or security risks (including IP address checks)
  • Improve and optimise our Site using analytics
  • Assess the success of marketing campaigns

We only share your personal information with third parties when necessary. This includes:

  • Service providers: For example, Shopify (our store platform) and Google Analytics (to understand how customers use our Site).
  • Legal obligations: To comply with laws, respond to court orders, or protect our rights.

We do not sell your personal information to third parties.

If you are a European resident, you have the right to:

  • Access personal information we hold about you
  • Request that your personal information be corrected, updated, or deleted

Your data will not be transferred outside Europe without your consent.

We retain your Order Information for our records unless you request deletion.

However, a copy of your orders will always be retained for accounting and legal purposes, as required by law.

Our Site is intended for customers aged 13 and over.

Accounts or orders created by anyone under 13 will be removed.

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

We encourage you to review this page periodically for the latest information.